Wellbeing support
Life assurance
Extensive health care

Reception Supervisor

Salary £32,672 per annum plus hotel benefits
Location Watford, Hertfordshire
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We are seeking a welcoming and customer focused Reception Supervisor to join our front of house team. You’ll help to lead a team of dedicated and experienced receptionists and ensure that our 5* guest experience is always upheld.

As one of the first people our guests meet, it is of paramount importance that they are wowed by a smooth check in, useful information and a knowledgeable team greeting them. Think you have what it takes? We’d love to hear from you.

You’ll need to possess a range of core skills, including;

  • Previous leadership experience within the hospitality industry.
  • An infectious charisma and a people friendly nature.
  • Experience of working with hotel booking systems.
  • Fantastic customer service skills and excellent communication.
  • A strong command of the English language.
  • A great team ethic – a willingness to immerse yourself into a thriving group of likeminded individuals to create shared successes.
  • A hunger to personally and professionally develop.
  • Excellent organisational skills, constantly reliable.

Please be aware that this is a permanent, full-time role. It involves shift work on a rota basis. Typical shifts would be early (7am - 3:30pm), middle shifts, or late shifts (2:30pm - 11pm) and a night shift (11pm - 7:30am) on a rotation basis.

 

 

About Us

The Grove is a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.

Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.

Why join us?

Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:

  • The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
  • A staff canteen with a free meal during your shift
  • A subsidised shuttle bus from Watford town centre
  • Generous discounts for you and your family/friends on stays with the hotel

Set in 300 acres of stunning Hertfordshire countryside, The Grove is the ultimate five-star retreat. Lovingly restored, the former home of the Earls of Clarendon is situated just 18 miles from London, and is home to an award-winning spa, championship golf course and mouth-watering restaurants.

We offer a great variety of benefits to acknowledge talent, reward and thank loyalty, and drive success, with the below being just a taste.

For the full information, please click here.

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